As of 1st December 2014 all GP Practices will be asking patients to complete the Friends and Family test questions that will be monitored by NHS England on a monthly basis.
This means during your visit to the surgery, you will be asked to complete the questionnaire and provide any feedback on the practice/ consultation/ care you have received. For example, one question asked is:
'How likely are you to recommend our GP Practice to friends and family if they need similar care or treatment?'
Your feedback is anonymous and will be valuable to the Practice; it will give us information on what our patients think we do best and will also give us information on areas where we need to improve.
The Friends and Family Test has already been used in hospitals across the country and has proved a useful tool in obtaining patient experiences.
For more information, please visit:
Completing the Friends and Family Test
If you would like to complete the Friends and Family Test, you can find the questionnaires located on the front reception desk or outside the consulting rooms.